ACT is a nonprofit organization helping people achieve educational and workplace success. Our programs are designed to boost lifelong learning in schools and workplaces around the world. Whether it's guiding students along their learning paths, enabling companies to develop their workforce, fostering parent, teacher, and counselor understanding of student progress, guiding job seekers toward career success, or informing policymakers about education and workforce issues. ACT is passionate about making a difference in all we do.
Learn more about working at ACT at act.org!
The Lead Vendor Manager proactively builds and manages complex vendor relationships, drives operational performance, and partners with internal teams to optimize vendor performance to meet ACT strategic objectives in accordance with ACT’s vendor management model. Primary responsibility is to ensure a consistent, transparent and efficient approach to meet business area performance objectives through the establishment and maintenance of sustained relationships, processes, expectations and alignment between multiple key stakeholders and the vendor. This is done by maintaining a thorough knowledge of all aspects of the vendor’s day-to-day commitments and obligations to ACT, educating internal business stakeholders on ACT’s and the vendor’s obligations, and being accountable for vendor performance across the Enterprise throughout the life cycle of the vendor engagement. The Vendor Manager will collaborate closely with Category Teams, including Strategic Sourcing and Contract Services, to verify that vendors meet the needs of the organization, adhere to business standards, protect business assets and comply with existing contractual requirements. This role will continuously seek opportunities to bring together individuals with different perspectives and opinions, drive all parties toward a common goal and establish strong relationships across all levels of the organization.
Typical work-related activities include:
Knowledge, Skills and Abilities: