• Senior Technical Writer, Product Delivery & Implementation

    Job Locations US-IA-Iowa City
    Posted Date 3 weeks ago(10/2/2018 2:00 PM)
    Job ID
    2018-1342
    # of Openings
    3
    Category
    Product Development
    Travel
    No Travel Required
  • Overview

    ACT is a nonprofit organization helping people achieve educational and workplace success.  Our programs are designed to boost lifelong learning in schools and workplaces around the world. Whether it's guiding students along their learning paths, enabling companies to develop their workforce, fostering parent, teacher, and counselor understanding of student progress, guiding job seekers toward career success, or informing policymakers about education and workforce issues. ACT is passionate about making a difference in all we do.

     

    Learn more about working at ACT at act.org!                                                 

    Responsibilities

    This role writes content for external consumption, primarily documents, emails and web content, for the operational fulfillment of ACT programs. This content explains the administration of ACT programs to different audiences, including testing staff, educators at the school and district levels, and students.

     

    ESSENTIAL JOB RESPONSIBILITIES

     

    Typical work-related activities include:

    • Perform writer, editor and layout functions for content
    • Creating and updating content that helps students, parents, educators, and counselors prepare for testing, participate in testing, and interpret testing results
    • Coordinating input from numerous sources on complex, large-scale programs with multiple stakeholders and ensuring consistency in messaging and appearance
    • Creating and updating content that helps test administrators prepare for testing, administer tests, and perform posttest activities
    • Provide editing services
    • Proofreading copy for quality control including grammar, punctuation, and style in accordance with the editorial style guide

    Qualifications

    Minimum Qualifications

     

    Education:

    • Bachelor’s degree in a related discipline required
    • Master’s degree preferred
    • Or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

     

    Experience:

    • A minimum of 5 years of professional writing and/or content development experience
    • Experience with structured authoring, e.g., Information Mapping or DITA XML (strongly desired)
    • Experience with structured authoring tools such as Adobe FrameMaker, oXygen, XMetaL, or a component content management system (CCMS) (strongly desired)

     

    Knowledge, Skills and Abilities:

    • Strong/expert skills in Microsoft Word, Microsoft Publisher, and Adobe Acrobat
    • Ability to create content for reuse in different formats—documents, apps, training, etc.
    • Ability to adapt to new technologies and new/evolving communication channels

     

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