• Senior Program Manager, State Engagement

    Job Locations US-IA-Iowa City | US-Remote
    Posted Date 1 week ago(7/10/2018 12:00 AM)
    Job ID
    # of Openings
    Client Solutions & Outreach
    25 - 50% Travel
  • Overview

    ACT is a nonprofit organization helping people achieve educational and workplace success.  Our programs are designed to boost lifelong learning in schools and workplaces around the world. Whether it's guiding students along their learning paths, enabling companies to develop their workforce, fostering parent, teacher, and counselor understanding of student progress, guiding job seekers toward career success, or informing policymakers about education and workforce issues. ACT is passionate about making a difference in all we do.


    Learn more about working at ACT at act.org!




    Position objective: Coordinate State Council and State Organization activities for assigned states in district. Working with internal and external stakeholders, identify and develop outreach and engagement strategies that enhance ACT’s standing, showcase ACT solutions and have the potential to lead to new revenue opportunities either at the state or district level. Establish and build key relationships with state influencers, thought leaders, and grassroots advocates to inform state strategy, extend and expand presence in the state, and galvanize local and state support for ACT efforts.




    Typical work-related activities include:

    • Manages, builds, and establishes key relationships with state influencers, decision makers, thought leaders, and grassroots advocates to support statewide ACT Council/Organization efforts, monitor state legislation and policies for opportunities/threats that may impact ACT
    • Promote and communicate State Organization priorities to ACT leadership and ensure state priorities align with ACT corporate initiatives
    • In collaboration with internal teams, develop and execute a state strategy to generate new opportunities in non-contract states and grow opportunities in contract states
    • Communicate regularly with State Organization/Council leadership including the dissemination of ACT materials, research papers, resources, and other pertinent information
    • Produce and distribute state specific updates to State Organization/Council members
    • Coordinate and lead State Council meetings
    • Work with State and Federal Programs and other internal team members to support dissemination of information to key state policy constituents (e.g., state departments of education, governor’s offices, etc.).
    • Serve as a liaison to internal teams for strategic decision making regarding government relations, research, product development, market research, and others as required
    • Conduct ongoing state assessment, measurement, local information, and competitive analysis to provide advice and strategic support to leadership that can drive future business decisions at the state level
    • Develop State Organization meeting materials and content as necessary
    • In collaboration with internal units, identify opportunities for new business, risk assessment for potential at-risk existing business and/or analyzing competitive intelligence to develop and inform strategy to drive business opportunities
    • Work closely with internal team members and business units to ensure coordination of state opportunities.
    • Support State Organization and State and Federal Program efforts to develop and execute effective policy and advocacy related plans
    • Respond to internal and external data and information inquiries.
    • Deliver ACT-hosted events for state leaders, influencers, supporters, and grassroots advocates
    • Represent ACT with key influencers and build a network of support for ACT
    • Identify, plan, and execute an outreach strategy for key state influencers, educators, workforce members, policy and business influencers – especially in non-contract states that could help lead to new opportunities in the state
    • Maintain a high level of confidentiality regarding corporate information
    • Provide excellent service and , professional communications to all stakeholders
    • Travel as directed to host meetings, convene stakeholders, support internal teams, or attend other meetings
    • Maintain a working knowledge of ACT products and solutions
    • Maintain a working knowledge of state compliance, lobbying laws and regulations



    • Bachelor’s degree required, preferably in education, business administration/marketing, political science/public policy
    • Or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired



    • A minimum of 5 years related experience required, including:
      • Experience planning, implementing, and managing policy/advocacy issues;
      • Experience working in a state policy environment
      • Experience working with coalitions and stakeholders, and/or policy research and analysis
      • Experience developing strategic communications for campaigns
      • Experience developing program content for professional development conferences
    • Education and/or workforce policy experience and/or sales/customer service experience preferred
    • Assessment industry experience preferred


    Knowledge, Skills and Abilities:

    • Regularly exercise discretion and independent judgment in making work-related decisions.
    • Maintain a high level of confidentiality and security regarding corporate information
    • Communicate effectively and efficiently with ACT staff and all stakeholders.
    • Strong team-building, relationship development and collaboration skills
    • Strong verbal communication skills, including experience with public speaking
    • Outstanding presentation skills
    • Strong organizational skills including the ability to manage multiple tasks at once, respond to tight timelines, attention to detail and ability to operate effectively in a fast-paced environment
    • Excellent writing skills, including the ability to convey complex information so it is easily understood by the public
    • Ability to travel – approximately 50% of the time will be in the field.
    • Knowledge of K-12, post-secondary, and workforce development issues – preferably at the federal, state and/or local levels
    • Computer software including Microsoft Office (Word, Excel, PowerPoint, Teams), CRM (preference for Salesforce.com), and other related data management programs
    • Organizing work, setting priorities, and determining logical solutions to basic problems
    • Must be a self-starter, able to set goals and priorities, and operate in an ambiguous and often rapidly changing environment
    • Ability to lead events—including conferences, town halls, summits, and executive level convenings


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