• Account Executive - Southeast Region

    Job Locations US-IA-Iowa City | US-Remote
    Posted Date 6 days ago(5/16/2018 3:35 PM)
    Job ID
    2017-1090
    # of Openings
    1
    Category
    Client Solutions & Outreach
    Travel
    50 - 75% Travel
  • Overview

    ACT is a nonprofit organization helping people achieve educational and workplace success.  Our programs are designed to boost lifelong learning in schools and workplaces around the world. Whether it's guiding students along their learning paths, enabling companies to develop their workforce, fostering parent, teacher, and counselor understanding of student progress, guiding job seekers toward career success, or informing policymakers about education and workforce issues. ACT is passionate about making a difference in all we do.

     

    Learn more about working at ACT at act.org!

    Responsibilities

    ACT has adopted relational account management practices in which the Account Executive maintains the account relationship for the life of the account. This individual develops new business, maintains that business, and expands that business through understanding the needs of the client and bringing ACT’s products and services to the client in a manner that achieves the client’s goals and objectives. The State Lead relies on standard operations and/or client-facing program management to ensure that the delivery of agreed upon solutions satisfies client needs, therefore the State Lead informs the work of these teams.

     

    Typical work-related activities include:

    • Maintain working knowledge of ACT’s products and services
    • Maintain working knowledge of ACT’s key competitors’ similar products and services
    • Develop working knowledge of education industry and assessment business
    • Develop new business and maintain existing business of ACT’s standard products and services to clients, as assigned
    • Develop and maintain relationships with the state education offices working to maintain and secure state contracts
    • Manage objections, coordinate orders, and maintain accurate and current account information in the CRM
    • Escalate opportunities and cases according to protocols
    • Respond to clients in a timely manner
    • Pursue business within established processes and timelines
    • Prepare for internal and/or client meetings using adopted ACT methodologies
    • Attend and actively participate in ACT meetings, as directed
    • Travel as directed to meet with clients, support trade shows and conferences, attend other meetings, or for personal staff development
    • Provide progress reports as scheduled by supervisor
    • Represent ACT at conferences, trade shows, etc. as directed
    • Communicate effectively and efficiently with ACT personnel and clients

     

    Qualifications

    EDUCATION:

    • Bachelor’s degree in a related area required
    • Master’s degree preferred
    • Or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired

     

    EXPERIENCE:

    • Minimum of three years in the education industry required and a strong network within the education community in the Southeast Region
    • Should have in depth knowledge of the Southeast Region education market
    • Account management experience preferred
    • Assessment industry experience preferred

     

    KNOWLEDGE, SKILLS, AND ABILITIES:

    • Strong listening, speaking, and writing skills
    • Superior ability to read and interpret written material including the recognition of technical terms and jargon
    • Strong relationship skills
    • Strong analytical abilities
    • Competence in using computers, devices, and software including word-processing, spreadsheet, database, and CRM (preference for salesforce.com)
    • Ability to determine logical solutions to complicated problems
    • Ability to set goals and priorities
    • Strong negotiation skills

    COMPENSATION:

     

    Starting salary commensurate with qualifications. Excellent benefits and work environment.

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